Advice and information about COVID-19.

Last updated: 25th September 2020.

For immediate health concerns please see NHS Direct Wales.

Current Welsh Government advice is to:

  • Stay at home and only go outside for food, health reasons (to exercise of pick up medicine) or work, but only if it is not reasonably practicable to work from home.  
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home.

We understand these are challenging and uncertain times and urge you to This email address is being protected from spambots. You need JavaScript enabled to view it. if you have specific concerns, including gaps in support provisions announced to-date across the UK. We will collate these and feed them into our on-going discussions with BFI, ACW, Welsh Government, broadcasters and others, helping to shape the collective response, advice and support packages.

The British Film Commission has published guidance on Covid-19 safety protocols for the production of film and high-end TV, as well guidance for Travelling to the UK for work in Film or High-end Television Drama Production During COVID-19: Self-isolation (“Quarantine”) Exemptions.

Guidance for post-production and VFX can be found here.

The UK Cinema Association has published COVID-19 guidance for cinemas - read them here.

Creative Wales has published new COVID-19 Guidance for a phased return for the Creative Industries in Wales - read it here.

Welsh Government has published guidance for organisations and individuals in Wales who manage culture and heritage destinations and venues that are open to the public - read them here.

Face coverings: guidance on measures to be taken by employers and managers of premises - read it here.

Welsh Government guidance on keeping records of staff, customers, and visitors: test, trace, protect - read it here.

And Welsh Governent has also published guidance for working in other people’s homes, including film crews - read it here.

BECTU has also published guidance in their Film & TV Recovery Plan.

ScreenSkills are running a series of TV Skills Fund masterclasses on working safely during Covid.

The UK Cinema Association has worked with the sector skills agency ScreenSkills to develop an online e-learning module and assessment test around COVID-19 for people working in cinema exhibition.

Wiggin has published FAQs on Employment and Data Protection for returning productions - read them here.

Find out the latest on responsibly handling personal and sensitive data (such as health information), that is compliant with GDPR regulations, here.

The NHS COVID-19 app for Wales and England can be downloaded here. It is additional and complementary to the existing Welsh Government test, trace and protect measures, and businesses, including cinemas, should continue to collect and hold current contact data on their customers (for 21 days from their visit) and employees. We would similarly advise that production companies and education practitioners collect and hold current contact data on their cast, crew and those they work with.  

Ffilm Cymru Support

We have put in place a ‘Pivot Plan’ team here, made up of Board and senior management, who are shaping our response and how we redeploy funds. Importantly this group considers any available data and feedback – from insights from on-line meetings with professionals from across the sector, to rapid research being undertaken by the BFI research unit and line-feedback from colleagues across the UK who are similarly implementing programmes of support.


Ffilm Cymru announced a support package worth £530,000 for the Welsh film sector during the Covid-19 pandemic, including:

An Emergency Relief Fund for writers, directors, producers & film education practitioners experiencing financial hardship. The deadline has now passed and we are currently processing payments to eligible applicants. We are also reviewing further support mechanisms for the coming weeks. This fund is currently closed.

An accelerated Development Fund for creative teams developing feature film projects

An increased Horizons Fund to support emerging talent, and additional funds to support business innovation.

New Change Award loans for Wales-based film production companies.

Adapted operations to support film exhibitors in these challenging times, including accelerating payments to cinemas to swiftly meet their immediate needs, and advancing funds to film festivals & pop-up providers.

Find out more about our Covid-19 support here.


Training, commissions and facilitating shared learning

We have redesigned training and commissioning strands to take them online, including Ffolio (deadline for applications 7th August) and are hosting online meet-ups and sharing resources that may be helpful to filmmakers, exhibitors and film education practitioners.  

We are working on further areas of support, particularly around innovating business practice, developing audiences and exploiting intellectual property more broadly, with details to follow in the coming weeks. We are also working with colleagues across the UK to shape practical approaches to running a production set or venue safely once restrictions start to lift, and how to approach business in relation to insurance.

Throughout the pandemic, we have been advocating for support for the Welsh film industry - for people that have not been able to access job retention or support schemes, for support for independent cinemas, and for UK government to address Covid-19 exclusions in insurance policies. We have done this through participating in taskforces, as well as giving evidence to UK and Welsh Government committees and inquiries.

In the meantime, we appreciate that it might feel as if you are on your own and that progress is slow, but a lot of work is going on behind-the-scenes to try and prepare for a ‘new normal’. Please don’t be alone in this; reach out through the various on-line forums, be inspired by innovative responses, and let’s plan for a brighter future together.

If you have any queries, suggestions or information, especially that which helps us communicate on the ground challenges and opportunities to partners, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. . This helps us to collate feedback. We will also forward the note to the relevant member of the team to respond as soon as they are able.

The BFI have useful advice and guidance, including a recovery plan for the sector, here.

The Film & TV Charity have launched an online community platform that supports mental wellbeing. It's accessible and free for everyone who works in the industry 24/7 here.

And the new Film & TV Charity Covid-19 Recovery Fund for workers in film, TV and cinema is now live.

The Welsh Centre for Action on Dependency and Addiction also offers free substance abuse support services.

We have also collated the various relevant sector specific and non-sector specific support measures that UK Government, Welsh Government, the Arts Council of Wales, broadcasters and other organisations are offering, which you will find in each of the Make, See and Learn areas of our website.

Welsh Government Cultural Recovery Fund

Organisations in the culture and heritage sector, including independent cinemas, can find out if they are eligible to apply for financial support from the Welsh Government’s £53 million Cultural Recovery Fund here.

From Wednesday 16th September, organisations in the culture and heritage sector can apply for financial support from the Welsh Government’s £53 million Cultural Recovery Fund. Find out more here.

A separate element of the Cultural Recovery Fund, worth £27.5 million, is being delivered through the Arts Council of Wales to support theatres, galleries and mixed arts centres. This fund was launched 17 August 2020 with details available on the Arts Council’s website.

The Welsh Government's online eligibility checker opens Tuesday, 1 September 2020 and organisations will be able to make applications for support from the fund from 14 September 2020. The closing date for applications is 30 September 2020.

Please check back for information on further support for individuals, freelancers and compabies working in the creative and arts sector.


Non-Sector Specific Support

The UK Government has announced £1.57 billion investment to protect Britain’s world-class cultural, arts and heritage institutions - read more here.

As part of that, the Welsh Government is investing £53 million to help Wales’ culture sector deal with the impact of the coronavirus pandemic - read more here.

We are working closely with Welsh Government and Arts Council of Wales colleagues, and will provide further information on support for independent cinemas as soon as it is available.

UK Government has also announced the rate of VAT applied on tourism and hospitality-related activities, including cinemas, will be cut from 20% to 5%. Find out more here.

Government has announced a new £500 million scheme to kickstart film and television production struggling to secure insurance for Covid-related costs - find out more here.

UK Government support for Businesses, the Self-employed and Sole Traders
Information on tax relief, loans and cash grants.

Read more here.

UK Government Coronavirus Job Retention Scheme
Any business can furlough individuals who were on their payroll on or before the 19th March 2020, covering up to 80% of workers’ salaries, up to £2,500 per employee, per month.  If you were a freelancer, but on payroll - for a production company or cinema, for example – in compliance with these dates, then encourage that contracting company to furlough you.

For employers.

For employees.

The scheme has been extended until the end of October 2020 - find out more here.

And here are further updates to the Coronavirus Job Retention Scheme from Wiggin.

UK Government’s Self-employment Income Support Scheme
For individuals who are self-employed or a member of a partnership. HMRC will contact you by mid-May if you are eligible and make payments by early June.  Individuals may claim for Universal Credit whilst awaiting a grant, or apply to the Film and TV Charity (if you’re a work behind-the-scenes in film, tv or cinema interest free loan – see below) to help you with cashflow before the income support arrives.

Read more here.

You can check if you are eligible for the UK Government's Self-Employment Income Support Scheme here.


UK Government's Coronavirus Bounce Back Loan

The Bounce Back Loan scheme helps small and medium-sized businesses to borrow between £2,000 and £50,000. The government guarantees 100% of the loan and there won’t be any fees or interest to pay for the first 12 months.

Read more here.


Coronavirus Business Interruption Loan Scheme

The Coronavirus Business Interruption Loan Scheme (CBILS) provides financial support to smaller businesses (SMEs) across the UK that are losing revenue, and seeing their cashflow disrupted, as a result of the COVID-19 outbreak.

Read more here.

Welsh Government Support for Business
Grants of £10,000 for businesses with a rateable value of £12,000 or less, and up to £25,000 for businesses with a rateable value of between £12,001 and £51,000.

The Economic Resilience Fund is currently paused due to high demand. Phase 2 will be open in mid-June, with an update to the micro scheme enabling limited companies who are not VAT registered to access the fund. Find out more here.

Local councils are also offering rate relief for businesses.  Please see your local council’s details.

Read more here.



The Welsh Government has set out their current thinking for how they will change the operations of schools and other providers over time in response to COVID-19. Read more here.

Schools in Wales are due to re-open to all pupils in September.